Privacy Policy
This Privacy Policy (“Policy”) sets forth the guidelines for the collection, usage, andprotection of personal information by Growth By Design (“we” or “us”) in accordancewith South African law. By accessing, complying to any surveys or using ourservices, you agree to the terms outlined in this Policy.
1.Data Collection: We may collect the following types of data:
- Personal information: This includes your name, address, email, andcontact details, which are necessary for providing our services to you andour clients.
- Usage data: We may collect information about your interactions with ourservices, surveys and clients such as pages visited and actions taken,feedback on surveys to improve user experience and analyse trends.
- Other relevant data: We may collect additional information necessary forproviding and enhancing our services and market research.
2. Usage Data: Usage data refers to information collected automatically whileyou interact with our services, or surveys done by Growth By Design. Thismay include your responses. We use this data to analyze trends, do marketresearch, administer the website, and improve user experience.
3. Personal Information Submitted to Third Parties: We will not submit yourpersonal information to third parties without your explicit consent, except inthe following cases:
- Legal requirements: We may share your information if required by law or tocomply with legal processes.
- Protection of rights and safety: We may share your information ifnecessary to protect our rights, property, or safety, or the rights, property,or safety of others.
- Service providers: We may share your information with trusted serviceproviders who assist us in delivering our services, provided they adhere tostrict data protection standards.
4. Collection of Personal Information: We collect personal information throughvarious means, including:
- Directly provided information: You may provide personal information wheninteracting with our services, such as when responding to our MarketResearcher, our survey questionnaire or website inquiry.
5. Use of Personal Information: We may use your personal information for thefollowing purposes:
- Service provision: We use your information to provide and personalize ourservices, process transactions, and deliver products or services requested.
- Communication: We use your information to communicate with you, respondto inquiries, and provide customer support.
- Marketing: With your consent, we may send you promotional materials, newsletters, or other marketing communications.
- Market Intelligence Surveys: We use your information to determine industrytrends on behalf of our clients and recommendations for their new businessdevelopment strategy.
- Service improvement: We use your information to improve our services,develop new features, and conduct data analysis.
6. Third-Party Usage and Distribution: We do not sell, trade, or rent yourpersonal information to third parties for their marketing purposes without yourexplicit consent. However, we may share your information with trusted third-party service providers who assist us in delivering our services or havecontracted us to determine market trends. These providers are obligated tomaintain the confidentiality and security of your information.
7. Data Security: We take appropriate technical and organizational measures toprotect your personal information from unauthorized access, loss, misuse,alteration, or destruction. We regularly review and update our securitypractices to ensure data protection.
8. Data Retention: We retain personal information for as long as necessary tofulfill the purposes outlined in this Policy unless a longer retention period isrequired by law. We will securely delete or anonymize personal information nolonger needed.
9. Social Media: If you choose to interact with our services through social mediaplatforms, please note that your interactions are subject to the respectiveplatform’s privacy policies and terms of use.
10. User/Participant’s Rights: As a user/participant, you have the following rightsregarding your personal information:
- Right to access: You have the right to request access to the personalinformation we hold about you.
- Right to rectification: You have the right to request the correction ofinaccurate or incomplete personal information.
- Right to erasure: You have the right to request the deletion of yourpersonal information under certain circumstances.
- Right to object: You have the right to object to the processing of yourpersonal information under certain circumstances.
- Right to data portability: You have the right to request the transfer ofyour personal information to another party in a structured, commonly used, and machine-readable format.
- Right to withdraw consent: If you have provided consent forprocessing your personal information, you have the right to withdraw your consent at any time.
- Right to data portability: You have the right to request the transfer ofyour personal information to another party in a structured, commonly used, and machine-readable format.
- Right to withdraw consent: If you have provided consent for processing your personal information, you have the right to withdraw your consent at any time.
To exercise your rights or inquire aboutour data practices, please contact ususing the information provided in the “Contact Us” section below.
11. Changes to the Policy: We reserve the right to update or modify this Policy atany time. Any changes will be effective upon posting the revised Policy on ourwebsite. We encourage you to review this Policy periodically.
Contact Us: If you have any questions, concerns, or requests regarding this PrivacyPolicy or our data practices, please contact us at [Anthea@gbdx3.com].
Effective Date: 01-01-2020